Tiso Blackstar Group – brand portfolio that 'Matters'
The media landscape has changed dramatically in the past
decade. The way people consume content has changed and the way they are
influenced by marketing has also changed. One industry in particular has been
affected by these changes. The media publishing industry has for a decade been
facing challenges of keeping their brands relevant and sustainable in this new
media landscape.
I will be doing a case study on one particular media publishing
house that has successfully managed its brand portfolio, innovated and
diversified its brand scope. A media house that has kept true to its code of
conduct in the industry and has ethical practice and complete transparency when
it comes to its audience throughout its range of products.
Through mergers and acquisitions, name changes and
rebranding, Tiso Blackstar Group positioned itself after Times Media Groupdecided to change its name. The history of this company is not new to name
changes and repositioning. Once Johnnic Communications to Avusa, then TMG and
now Tiso Blackstar Group, one can imagine how confusing this may be to the
average man on the street.
These name changes have not affected the man on the street
consuming this media company’s products.
This is why.
Tiso Blackstar Group has a strategic brand portfolio
structure. They are a broad-based‚ multiplatform company with a global reach. They
specialise in providing quality content and services to its audiences, customers
and advertisers. They have successfully ensured that their brand scope or
rather product categories and sub categories appealing to various markets is
fully maximized with very little overlap that can result in confusion. Brands ranging
from national English newspapers and online platforms such as the Sunday Times,
Sowetan, Financial Mail and the Herald.
They also have an eventing arm The Empire,
Gallo Music and Uniprint to complete its brand scope.
As the mother company, Tiso Blackstar Group is not an well
know brand to the consumers of its product. Their core message about “what they
are”, is carried through their products. They have focused on What Matters and
have focused on content that makes a difference. This sets them apart from
their competitors making them the largest English publishing group and the
second largest digital publisher.
Through their editorial policies and code of
conduct, they have been transparent in the way they handle content. These ethics
communicate their core values, philosophies and strengths.
As the media house they have on a number of occasions
defended their company when public figures don’t agree with their publishing
decisions. They act fast and ensure that they manage the brand reputation of
their assets. The most recent attack came through the ZCC calling on all itsmembers to boycott Tiso Blackstar newspapers, stuck to their editorial integrity
and responded by asking for a dialog. This displayed transparency, ethical
practice and was in my opinion perceived by the readers of those respective
newspapers as credible and responsible publishing.
Each brand under the Tiso Blackstar Group, has its own story
and rich tradition and heritage. Each of their brands in the different segments
of media have their own brand archetypes that aim to appeal to its target
audience and to build sustainability.
In conclusion, Tiso Blackstar Group has successfully managed
its brand portfolio and has been able to manage the brand reputation of is
various assets. They have also managed to carry through their innovative nature
and vision through its products and brands.
Here are some tips and guidelines on how they can continue
building and maintaining its reputation.
- · With an eye on its brand scope and maintaining a holistic viewpoint, they should as Tiso Blackstar Group embark on a marketing campaign that would position the brand as a responsible brand that is accessible to the public and gives back.
- · Continuing with what they already do in the brand acquisition space, they should consider communicating these achievements in order to display their progress in becoming a giant as a media group. This could result in a better perception or attractive positioning when it comes to advertising and partnership opportunities. Advertisers will be attracted to this as it will mean that Tiso Blackstar Group is a one stop media shop.
- · Each brand in its portfolio should give back to its consumers in their communities. This will build communities and brand salience that makes a difference.
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