Concept: Rekord Newspaper now also delivers your online goods to your door
Rekord newspapers has been the community noticeboard for over 30 years. Carrying credible, hyper local news and advertising to people living in communities in the capital city of South Africa, Pretoria. The brand Rekord is a household brand. People feel that they own the newspaper even through it is delivered to them for free every week without fail for the last 30 years.
This is my pitch proposal for a potential growth strategy for this “TraditionalMedia”. I have selected an extension strategy for Rekord that will leverage on
the parent brand Rekord and also keep within what the target market would
benefit from so that I am “on brand”. This extension strategy will add value to
the reader and the advertiser.
The extension strategy best suited for Rekord its readers
and advertisers is a Brand Extension
Strategy. The category I would like to propose as new category Rekord could
pursue is the ecommerce fulfilment category or industry.
How and what value
will this bring to the Rekord brand and the organisation at large?
Brand extension is when an existing brand creates a new
product, in this case a service, in a different category or market. Rekord is
in the business of producing quality, credible content in a form of newspaper
accompanied by advertising. This newspaper is delivered to the reader, who is
most likely to be interested in the content or the advertising. This will be
the best corporate Brand extension strategy for Rekord as the brand
name is already top of mind and the positive associations to the new extension will
be perceived in a favourable manner.
What is Ecommerce fulfilment and how will this category be
ideal to stretch the brand Rekord and will it benefit the parent brand and also
prove to be successful as a brand in an industry or category that Rekord has no
experience in?
Ecommerce fulfilment, is the delivery of products purchased online
to its customer. The logistics of fulfilment can be tricky as they carry risk
of handling the product from the seller to the buyer.
Launching a Rekord Fulfilment extension to the Rekord
Newspaper. Rekord currently has advertisers selling products online, this extension
strategy is aligned with the core of the business strategy of Rekord which is
to connect readers to advertisers so that advertisers can convert readers into
customers. The extra mile Rekord will be going with this New Extension – Call it
Rekord Delivery connects the parent brand Rekord newspapers with the legacy it
holds and the reliable delivery ‘record’.
This extension is “on
brand” and will be beneficial not only to the new extension but to the
parent brand as well. – Not only can you read your papers and plan your
shopping, now you can also buy the products online and we will deliver it to
your door like we do your newspaper.
How will this work
and will it bring a tangible growth to the Rekord business? Is it a viable strategy
to consider?
The Newspapers industry is under huge scrutiny when it comes
to valuing a return on investment on advertising spend. Consumers of news or of
content in general are easily accounted for online when they read a website and
can easily be profiled and categorised into consumer groups. Newspapers
unfortunately can’t do that. They are seen as a “spray and pray” approach on
media buying. Therefore, this strategy would in essence develop a different
consumption pattern from the people reading the paper and then purchasing
products online.
The reader behaviour will now be encouraged to embrace ecommerce
(which is still a new concept in South Africa). The readers of Rekord will now
have the opportunity of taking what is trusted (Rekord) and explore a different
behaviour (online shopping).
The relationship between the reader and the Advertisers will
strengthen as the reader starts sharing more information about who they are.
This will all the advertiser to target the readers better online, on social
media, and through the Printed adverts. Therefore, the potential growth for
Rekord will be realised through the revenue stream in commission for Deliveryof purchased goods online and the advertising spend.
The question any
person reading this idea will be posing is, where is the risk in all this? What
benefit is there to all the stakeholders in order to realise the possible
growth.
Risk to this strategy is in the relationship between the
advertisers / ecommerce platform and the buyer. Rendering such a service and
also leveraging the brand name Rekord can be a risk. The transaction between consumer
and advertiser could course conflict if we as the Rekord Delivery deliver the
incorrect goods or damaged goods. The name Rekord Delivery will be top of mind
and not the vendor.
In conclusion, Rekord as a brand would benefit from having
it stretch into another category by adapting a corporate Brand extension
strategy that is “on brand” and adds value to the customer and the
stakeholders with very little risk of doing damage to the parent brand.
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